Contact

For questions or bookings, reach us through any of the following

Hotline

18518068880

Mon–Sun 9:00–21:00

24-hour psychological helpline

400-114-0370

Call anytime for emergencies

Email

kf@abaixi.cn

Reply within 24 hours

Organization Address

Room 709, Building 40, Hongxing International Plaza, Minhang District, Shanghai

WeChat Official Account

ED999520

Scan for more information

Opening Hours

Mon–Sun 9:00–21:00

Open on holidays

WeChat Official Account

WeChat Official Account

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FAQ

Frequently asked questions about counseling

How do I get started?

Call our service hotline, use the online inquiry on this site, add our WeChat support, or visit us in person.

What should I prepare for the first conversation?

It helps to organize your current situation, goals and main concerns so we can match you with the right plan efficiently.

Is my information kept confidential?

Yes. We follow a strict confidentiality policy — everything you share stays strictly confidential.

How much do the services cost?

Fees vary by service type and needs. Contact us by phone or online inquiry for details.

Still have questions?

Call our hotline — professional advisors ready to help